Current employment opportunities

Victual jobs

Victual is now hiring full-time, part-time and seasonal staff.  Please review the positions available below, and if you are interested in applying, download the application available at the bottom of this page and email to info@shopvictual.com.

Cheesemonger

The Cheesemonger’s primary role is focused on the cheese and charcuterie counter. This individual should be authentically enthusiastic about cheese and able to share that love, knowledge and enthusiasm for cheese. All employees must be concerned about sanitation and safe food handling as an overall core value. Providing consistent exceptional customer service is paramount to Victual’s reputation and success and is a requirement for all employees. Some training is expected but the ideal candidate should be knowledgeable about the various categories of cheese, have confidence in that knowledge, and able to share that knowledge, including paring suggestions, with our customers. 


Reports to: Retail Store Manager 


Specific Duties:  

  • Receive, store/stock, merchandise, rotate/flip cheeses and other food items; verify/document temperature data from coolers multiple times daily. 
  • Learn all about the current selections – their origin, species of milk, raw vs pasteurized, how they’re made, how long they’re aged, lactose status and any other pertinent information.
  • Interact with the customer, offering samples, tasting notes, pairing suggestions and suggestion selling other add-ons. 
  • Cut, weigh, wrap and label cheeses and cured meats. 
  • Prepare creative Pontoon Platters, Charcuterie Platters, Grazing Boards and baskets – either custom or menu-specific. 
  • Represent Victual by sampling products at private, charitable or community events


General Responsibilities: 

  • Maintains the entire work area in a clean and sanitary condition and follows all safety procedures; be willing to clean throughout the day and at the end of the shift
  • Keeps familiar with and observes and supports all store rules and company policies/procedures
  • Correctly and accurately operates a scale and cash register 
  • Answers phones and takes orders for special request items 
  • Be willing to help out in other areas of the store, where needed 


Qualifications: 

  • High school diploma or GED equivalent 
  • At least 2 years of experience in customer service required
  • Culinary/entertaining experience preferred
  • Extensive knowledge of, and passion for, cheese; confidence in those abilities required 
  • Excellent customer service skills with the ability to sell and recognize sales opportunities with customers
  • Highest standards of ethics and integrity, humble, making our customers feel comfortable and important 
  • Outstanding verbal and written communication skills
  • Highly organized and able to adapt quickly to changing priorities 
  • Self-motivated to succeed, meet deadlines and follow through on tasks 
  • Strong attention to detail for accuracy in all facets of the position 
  • Ability to multi-task effectively, especially during busy periods 
  • Ability to follow policies and procedures 
  • Ability to work days, evenings, weekends and holidays 
  • Ability to lift and carry up to 50 lbs. 
  • Ability to walk and stand for long periods of time 
  • Must be 21 or older 



Rave Creamworks Ice Cream Counter

The ice cream counter help’s primary role is focused on providing exceptional customer service to the ice cream customer. This individual should be enthusiastic about artisan ice cream and be able to accurately and effectively communicate about Rave Creamworks being lactose-free. All employees must be concerned about sanitation and safe food handling as an overall core value. Providing consistent exceptional customer service is paramount to Rave Creamworks and Victual’s reputation and success and is a requirement for all employees. On-the-job training is available. 


Reports to: Retail Store Manager 


Specific Duties: 

  • Wait on ice cream customers; hand scoop ice cream into cups and cones. 
  • Interact with the customer, offering samples, and suggestion selling other items from the store
  • Verify/document temperature data from ice cream dipping cabinet multiple times daily
  • Make fresh waffle cones
  • Assist with making ice cream, inclusions and variegates  
  • Assist with packaging ice cream in 3-gallon tubs, quarts, pints and single-serving to-go containers 
  • Represent Rave Creamworks and Victual by sampling products at private, charitable or community events as needed 
  • Maintains cleanliness of the patio area and restroom


General Responsibilities: 

  • Maintains the entire work area in a clean and sanitary condition and follows all safety procedures; be willing to clean throughout the work day and at the end of the shift
  • Keeps familiar with and observes and supports all store rules and company policies/procedures
  • Correctly and accurately operates a cash register 
  • Answers phones and takes orders for special request items 
  • Be willing to help out in other areas of the store, where needed
  • Water flower planters on sidewalk and patio in the summer season


Qualifications: 

  • At least 16 years old 
  • Some type of previous work experience preferred
  • Excellent and consistent customer service skills with the ability to sell and recognize sales opportunities with customers
  • Highest standards of ethics and integrity, humble, making our customers feel comfortable and important 
  • Outstanding verbal communication skills; outgoing, friendly personality
  • Ability to adapt quickly to changing priorities 
  • Self-motivated to succeed, meet deadlines and follow through on tasks 
  • Strong attention to detail for accuracy in all facets of the position 
  • Ability to multi-task effectively, especially during busy periods 
  • Ability to follow policies and procedures 
  • Ability to work days, evenings, weekends and holidays 
  • Ability to walk and stand for long periods of time



Cashier/Customer Service/Sampler

The cashier’s primary role is focused on point of sale counter. This individual should be authentically friendly, warm, and customer service driven. All employees must be concerned about sanitation and safe food handling as an overall core value. Providing consistent exceptional customer service is paramount to Victual’s reputation and success and is a requirement for all employees. On-the-job training is provided.


Reports to: Retail Store Manager 


Specific Duties: 

  • Receive, stock shelves, price/label, rotate inventory so that oldest stock is sold first 
  • Become familiar with the store, the brands we carry, and specific items stocked.
  • Provide consistent exceptional customer service
  • Interact with the customer, offering samples, tasting notes, pairing suggestions and suggestion selling other add-ons. 
  • Encourage customers to participate in our loyalty program
  • Cut, weigh, wrap and label cheeses and cured meats as needed. 
  • Prepare gift baskets as needed. 
  • All off-sale/liquor purchases are rung on a separate POS; check ID on all liquor purchases/no exceptions
  • Maintain cleanliness of the patio area and restroom


General Responsibilities: 

  • Maintains the entire work area in a clean and sanitary condition and follows all safety procedures
  • Keeps familiar with and observes and supports all store rules and company policies/procedures
  • Correctly and accurately operates a cash register and scale
  • Answers phones and takes orders for special request items 
  • Be willing to help out in other areas of the store, where needed
  • Be willing to clean throughout the day and end of shift
  • Water flower planters on sidewalk and patio in the summer season


Qualifications: 

  • At least 2 years of experience in customer service preferred
  • Culinary/entertaining/travel experience preferred
  • Excellent customer service skills with the ability to sell and recognize sales opportunities with customers
  • Highest standards of ethics and integrity, humble, making our customers feel comfortable and important 
  • Outstanding verbal and written communication skills
  • Highly organized and able to adapt quickly to changing priorities 
  • Self-motivated to succeed, meet deadlines and follow through on tasks 
  • Strong attention to detail for accuracy in all facets of the position 
  • Ability to multi-task effectively, especially during busy periods 
  • Ability to follow policies and procedures 
  • Ability to work days, evenings, weekends and holidays 
  • Ability to lift and carry up to 50 lbs. 
  • Ability to walk and stand for long periods of time  

job application

Please download, open the file in Acrobat Reader, complete the application, save and close the file.  Then re-open the file to confirm your data saved.  If you choose to email the application to info@shopvictual.com, do not enter your social security number.  Alternately, you may print, manually complete and fax the application to 218-566-2696

Application for Employment (pdf)

Download